Legal Documents

Melbet Casino – Terms & Conditions

These Terms & Conditions apply to the use of the Melbet Casino platform. Please read them carefully before registering on the site or using any of our services.

Last updated: January 1, 2026

Key Points

Key Highlights of the Terms & Conditions

A quick overview of the most important parts of Melbet Casino's terms and conditions

Age Restriction & Eligibility

You must be 18 years of age or older to register at Melbet Casino. Use of this platform by minors is strictly prohibited.

Deposits & Withdrawals

All financial transactions must be conducted through verified payment methods. KYC verification is mandatory before any withdrawal. Transactions through third parties are strictly prohibited.

Bonus Terms & Conditions

Each bonus offer carries its own wagering requirements. These must be met before any bonus winnings can be withdrawn. Failure to comply may result in the bonus being voided.

Account Security

Each user is permitted only one account. You are responsible for keeping your password confidential. Sharing your account is a sanctionable offense.

Fair Play Policy

Fraud, corrupted software, and automated betting tools are strictly prohibited on Melbet Casino. Any violation will result in immediate account closure.

Responsible Gaming

Melbet Casino is committed to responsible gaming. Deposit limits and self-exclusion options are available to all users. If you need help, please reach out to our support team.

These Terms & Conditions constitute a legal agreement between Melbet Casino and the user. By using the site, you are deemed to have accepted all of these terms.

Section 1

General Terms & Applicability

Melbet Casino (hereinafter referred to as the "Platform" or "we") operates under the domain melbetcasino.onl. These Terms & Conditions apply to visiting the website, creating an account, playing games, placing bets, and using any of our services.

All users are required to comply with Melbet Casino's Terms & Conditions. These terms are available in both English and Bengali. In the event of any conflict, the English version shall prevail.

  • This platform is for adults (18+) only.
  • Citizens of countries where online gaming is prohibited by law are not permitted to use the platform.
  • Melbet Casino reserves the right to modify these terms and conditions at any time.
  • Failure to comply with any part of these terms may result in temporary or permanent account suspension.

We recommend reviewing these terms regularly. If updates are made, we will notify you by email — however, continued use of the platform will be considered acceptance of the revised terms.

Section 2

Account Registration & Verification

Registration on Melbet Casino is completely free. However, providing accurate information at the time of registration is mandatory. Accounts created with false or fabricated details will be terminated and any deposited funds may be forfeited.

Information Required for Registration

  • Full name (as per national ID)
  • Date of birth (for age verification)
  • Valid mobile number or email address
  • Residential address
  • Preferred currency & payment method

Single Account Policy

Each person may register only one account. If multiple accounts are found belonging to the same individual, all of them will be closed and any funds or bonuses will be forfeited. Melbet Casino is able to detect multiple accounts sharing the same device, IP address, or payment method.

KYC Verification Process

Identity verification (KYC) is mandatory to process any withdrawal. You may be required to submit the following documents:

Document Type Accepted Examples Purpose
Identity Document NID, Passport, Driving License Identity & Age Verification
Proof of Address Utility bill, bank statement Proof of Address Verification
Proof of Payment Mobile banking screenshot Financial Transaction Verification

KYC verification is typically completed within 24–48 hours. Withdrawal requests will not be processed until verification is complete.

Section 3

Deposit & Payment Policy

Melbet Casino supports all major payment methods available in Bangladesh. All deposits are credited to your account instantly, with no additional deposit fees.

  • Minimum deposit: ৳100 BDT
  • Maximum deposit: ৳5,00,000 BDT per day
  • Accepted methods: bKash, Nagad, Rocket
  • Deposits must be made from an account registered in your own name
  • Deposits from third parties are not accepted

Deposits are non-refundable unless a transaction fails due to a technical error. Suspicious transactions may be temporarily held for investigation.

Section 4

Withdrawal Policy & Process

To withdraw your winnings from Melbet Casino, the following conditions must be met. We guarantee that withdrawals from verified accounts will be processed within 24 hours.

  • Minimum withdrawal: ৳500 BDT
  • Maximum withdrawal: ৳2,00,000 BDT per day
  • KYC verification must be completed
  • Withdrawals can only be made to the account holder's own account
  • Winnings derived from bonuses cannot be withdrawn until the wagering requirements have been met

Withdrawal Processing Timeframes

Payment Methods Processing Time Fee
BKash 1–6 hours Free
Nagad 1–6 hours Free
Rocket 2–12 hours Free
Section 5

Bonuses & Promotional Offers

Melbet Casino offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which are detailed on the relevant offer page. Please read all applicable terms carefully before claiming any bonus.

General Bonus Terms & Conditions

  • The wagering requirement for each bonus (which may range from x20 to x40) must be fulfilled.
  • Bonus funds may not be used to exceed the maximum bet limit on any game.
  • The claim period for bonuses is generally 7–30 days.
  • You cannot claim a new bonus while another bonus is still active.
  • The maximum withdrawal limit on bonus winnings will be specified in the relevant offer.
  • Melbet Casino reserves the right to void any bonus if a user is found to have abused it.

The welcome bonus is available to new members one time only. Claiming bonuses across multiple accounts from the same device or IP address will be treated as bonus fraud.

Section 6

Gaming Rules & Fair Play

Every game on Melbet Casino runs on Random Number Generator (RNG) technology, which is regularly audited by independent third parties to ensure every outcome is completely fair and random.

  • Any disputes regarding game outcomes must be reported to support within 24 hours.
  • If a game is cancelled due to a technical issue, all wagers will be refunded.
  • In Live Casino games, the dealer's decision is final.
  • Sports Betting wagers will be settled once the official result has been announced.
  • If a disconnection occurs mid-game, your game state will be saved and you can resume where you left off once reconnected.
Section 7

Prohibited Activities

The following activities are strictly prohibited on the Melbet Casino platform. Violations may result in permanent account closure and forfeiture of any funds on deposit.

Involvement in prohibited activities may result not only in account closure but also in legal action where necessary.

  • Placing bets using automated bots or scripts
  • Exploiting game vulnerabilities or bugs to gain an unfair advantage
  • Bonus abuse through multiple account creation
  • Depositing money obtained through money laundering or illegal sources
  • Harassing or cheating other players
  • Attempting to bypass the platform's security systems
  • Operating an account under a false identity
Section 8

Responsible Gaming Policy

Melbet Casino believes gaming should be entertainment, not an addiction. Responsible gaming is our top priority, and every user has full control over their own gaming habits.

Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit for a defined time period.
  • Session Limit: Set a time limit for continuous gaming sessions.
  • Self-exclusion: Temporarily suspend your account for anywhere between 24 hours and 6 months.
  • Permanent ban: You may permanently close your account at any time.

If you need help with a gambling addiction, please reach out to our support team. We provide confidential assistance. For more information, visit our Responsible Play View page.

Section 9

Privacy & Data Protection

Melbet Casino takes the protection of your personal data seriously. In accordance with our privacy policy, collected information is never sold to third parties.

  • All data is secured with SSL 256-bit encryption.
  • Personal information will be used solely for service delivery and KYC verification.
  • Information may be disclosed to authorities when required by law.
  • You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy Read.

Section 10

Account Closure & Suspension

Melbet Casino reserves the right to suspend or close any account at any time, particularly in cases of rule violations. Users may also close their own account at any time.

Reasons for Account Closure

  • Violation of Terms & Conditions
  • Fraudulent activity or bonus abuse
  • Registering with false information
  • If identified as a minor
  • Suspected Money Laundering
  • Extended inactivity (over 12 months)

A maintenance fee of ৳50 BDT per month may be deducted from inactive accounts. Once the balance reaches zero, the account will be closed automatically.

Section 11

Limitation of Liability

Melbet Casino is not liable for the following:

  • When a game is interrupted due to loss of internet connection.
  • When a transaction is delayed due to issues with a third-party payment gateway.
  • Any loss resulting from a user sharing their account credentials with another person.
  • If the service is temporarily unavailable due to an unexpected technical error.
  • For users who access the platform of their own accord in regions where gaming is prohibited under local law.

In all circumstances, Melbet Casino's maximum liability is limited to the amount deposited by the user in the transaction in question.

Section 12

Changes to Terms & Dispute Resolution

Melbet Casino reserves the right to amend, add to, or remove any part of these terms and conditions at any time. Users will be notified via email or platform notification before any changes take effect.

Dispute Resolution Process

  • For any complaints, please email us first at support@melbetcasino.onl.
  • We will aim to respond within 7 business days.
  • If the issue remains unresolved, a complaint may be filed with the relevant licensing authority.
  • In the event of any dispute regarding interpretation, the English version of these terms shall take precedence.

Contact email: support@melbetcasino.onl — We provide support in both Bengali and English.

Join Melbet Casino Today

Done reading the Terms & Conditions? Register now and dive into an exciting gaming experience.

Register Now Log In
বাংলা